What every admin should know about email
Email is a fantastic tool, when used correctly. It almost never is. Rikki Endsley asked me if I’d like to write something for USENIX ;login; logout, and it happened to be right after processing a slew of terrible email: people sending two-line replies at the end of several hundred lines of text, inexcusable top-posting, HTML-ized email sent to lists that reject HTML email (rightly), etc. Practicing a little courtesy when doing email takes a little extra time, but it makes it so much easier for the people who have to read your email....